What Happens When Agents Run Global Benefits?
About this session
You spend half your week answering questions about your benefits program, then chasing the work that follows. The scope grows every year, and yet your team doesn’t.
That problem is what Seb Fallert, Co-founder and CEO of Ben, and Sam Carter, Head of Product, talked about at REBA Future Forum last month — why benefits work still lives in spreadsheets, inboxes and provider queues ... and why it’s survived every platform that promised to fix it.
Agents are the reason that’s changing. They’ll cover what agents can take off your plate now: the exceptions, the chasing, the questions you answer over and over. Then they’ll show you what that looks like in action, with Franklin, our new agentic workspace for benefits teams.
What you'll learn
- Where agents could give your team time back, and what they can take on today
- How less manual chasing could mean faster resolutions for employees
- How you stay in control: what needs your approval and what you see afterwards
- Where your team can focus next: improving benefits, challenging providers and supporting your people
Speakers
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