Frequently asked questions
Everything you need to know about the product and billing.
Is it easy to migrate from Benifex to Ben?
Yes, Ben's dedicated implementation team handles the entire migration process. We provide comprehensive support, maintain your existing provider relationships, and ensure data is transferred securely. Most customers find the transition smooth and straightforward.
How long does implementation take at Ben compared to Benifex?
While Benifex often requires 6+ months for implementation, Ben can have most companies up and running in 2-4 months, depending on the complexity of the requirements. Our dedicated implementation team will work with you to manage the entire migration process.
Will employees need training on the new system?
Ben's intuitive interface means minimal training is needed, but our support team are always here to help. Plus, our industry-leading mobile app makes benefits accessible anywhere.
What about our existing benefits and providers?
Ben works with all major providers and can maintain your existing relationships. We'll handle the transition seamlessly.
How does Ben's pricing compare to Benifex?
Ben offers per-employee pricing with no hidden fees. Unlike Benifex, we don't charge extra for changes or updates to your benefits program. Visit our pricing page to learn more.