The Ultimate Guide to Employee Benefits in the United Kingdom

Benefits 101
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The world of employee benefits is vast and often overwhelming. Whether you’re a People leader looking for the perfect offering for your team, or an employee who wants to learn more about how benefits work, there’s a lot to learn. That’s why we’ve created the ultimate guide to employee benefits in the United Kingdom. This way, you can get an idea of what employee benefits actually are, the types that exist, and why they’re important.

What are employee benefits in the United Kingdom?

Employee benefits are a form of non-salary related compensation. They’re given to employees in addition to traditional salaries. Employee benefits are used to attract talent, reward your existing team, and as a way to support employee physical and mental health and wellbeing.

The types of employee benefits offered by employers can vary greatly across industries and countries. In general, they consist of:

• Pension schemes.
• Health and life insurance schemes.
• Paid holidays and leave.
• Gym membership perks.
• Cycle to work scheme perks.
• And more!

Employee benefits can benefit both the employee and the employer, as a great offering often means more satisfied (therefore more motivated) employees.

Types of employee benefits in the UK

With so many different types of benefits out there, we’ve tried our best to condense them into the following list of examples:

General benefits in the UK

 1. Flexible and remote working

Flexa defines flexible working as a "job where you can work from home up to four days per week, or one where you can arrange your working hours around your lifestyle."

 2. Paid leave

This is paid time off given to your employees. This includes maternity and paternity leave, adoption leave, and holiday allowances. 

Read more in our guide to maternity and paternity leave in the UK.

 3. Wellness programs

Prioritise your team’s wellbeing and keep them happy with subsidised gym memberships and fitness classes.


 4. Mental health support

Prioritising your team’s mental health is more important now than ever. It’s vital to know the steps you can take to support your team through the best and also the toughest times.

 5. Childcare and family

Childcare can be a huge cost for parents. So providing childcare benefits is a massive help for employers to ease the financial burden for parent employees.

“Ben’s Workplace Nursery Scheme...has had a huge impact financially on my family, and I’m so grateful for that”

Alicia Riley
People & Talent Lead
 6. Learning and development

Setting aside a dedicated budget for learning and development supports your team’s growth within your company. One great way to do this is through a flexible budget.

 7. GOV scheme

Salary sacrifice schemes are government funded and exempt from tax. These are paid for by the employee from their gross salary (before tax).

 8. Equity

Offering share equity in your business can improve your team’s motivation, loyalty and gives them a sense of ownership.

 9. Company events/socials

Subsidising social events can be a great way to encourage your team to blow off some steam, socialise with one another, and build team rapport.

 10. Workplace pension

Pension can be an employee benefit when employers contribute more than the standard rate to an employee’s pension.

Insurance benefits in the UK

 1. Life insurance

Life insurance is a policy where if you pass away, the insurance company pays out a lump sum to your beneficiaries (also known as a “death benefit”). Life insurance benefits create peace of mind for the employee and their dependents, so they know their loved ones will be supported in the worst case scenario.

 2. Medical insurance

With medical insurance, the employer pays a premium in exchange for private medical cover for the employee. This way, your team can relax, knowing they’ll receive great healthcare and are covered in the event that they need medical attention.

 3. Income protection

Income protection protects you financially if you can’t work because of sickness or disability. The chosen insurer pays the policyholder a regular income until they return to work. This provides a financial safety net for employees.

 4. Critical illness

Critical illness insurance plans cover you in the instance that you’re diagnosed with a critical condition, such as cancer, renal failure, heart attacks, stroke, or need an organ transplant.

 5. Dental cover

Dental cover is a type of health insurance that covers some of the costs of dental care. It insures the policyholder for things like routine check-ups, as well as dental procedures.

Benchmark your employee benefits

Use our free employee benchmarking tool to get a better understanding of the market and upgrade your benefits offering.

Get started

What are the mandatory benefits for employees in the UK?

Mandatory employee benefits in the United Kingdom include:

  • Health insurance
  • Pension
  • Sick pay
  • Social security

While employers can offer other benefits, they must first have these mandatory (or “statutory”) benefits covered. Let’s walk through them all in a little more detail:

Health insurance

The United Kingdom provides free medical care through the National Health Service (NHS) for citizens and eligible residents. NHS coverage includes:

  • Preventative care
  • Surgeries
  • Ambulance services
  • A&E visits
  • Pre-existing conditions
  • Ongoing treatments
  • Perscription medications

Despite standardized healthcare costs, regional variations exist in the NHS systems of England, Northern Ireland, Scotland, and Wales, so employers should learn local requirements based on their workforce's locations.

Pension

In the United Kingdom, employers are obligated to participate in a workplace pension scheme, enrolling eligible employees aged 22 and above earning at least £10,000 per year. Both the employer and employee contribute, with the employer typically contributing a minimum of 3% and the employee contributing 5% (though rates may vary). 

While there is no mandatory retirement age in the UK, people can receive their pension at age 65. 

Sick pay

Employees in the UK can receive 28 weeks of statutory sick pay at £109.40 per week if they earn an average of at least £123 per week and are ill for at least four consecutive days. The employer covers this payment, subject to income tax and national insurance contributions. 

Social security

In the U.K., both employers and employees contribute to the National Insurance Scheme, supporting government benefit programs for the unemployed, ill, retired, or those on parental or bereavement leave. Contributions vary based on factors like the employee's insurance category and earnings. 

What benefits do employees in the United Kingdom actually want?

Knowing which benefits to offer can be tough. Sometimes what we say we want and what we actually want can be very different–especially in a professional environment.

To give you a better idea of the types of benefits that employees actually want, we’ve rounded together some data from our Benefits Outlook survey, and some other sources.

Ben’s Benefits Benchmarking Survey has revealed that out of over 400 companies, 39% of employers are looking to increase their benefits budget in the next 12 months. Almost half of those surveyed are planning to add flexible allowances to their employee benefits package.

Our survey also revealed the following most popular benefits:

Aviva, on the other hand, found that their team’s 10 most in-demand benefits (in order of importance) are:

  1. 22-35 days of paid annual leave
  2. Pension scheme
  3. Flexible / remote working
  4. Paid sick leave & Critical illness insurance
  5. Bonuses & share equity
  6. Learning & Development
  7. Health & Life insurance
  8. Unlimited annual leave / buy & sell options
  9. Free meals
  10. Dental care


Clearly, remote working and flexible working is a hit among employees. YouGov found that 57% of UK workers want to be able to continue working from home after the pandemic. They also found that 39% of this group would prefer fully remote over hybrid, whereas 18% would prefer hybrid. Interesting, right?

Of course, your team might not actually want any of these things. Everyone is different. The best way to find out is to ask them. We recommend conducting regular surveys to find out what really motivates your team!

How much do employee benefits cost in the UK?

The cost of employee benefits can vary greatly depending on how many people are on your team, the types of benefits you want to offer, the level of coverage (in the case of insurance products), and the number of benefits you’re planning to offer.

It’s for this very reason that we created the benefits cost calculator, to help give you a good idea of how much your chosen benefits package might cost you.

Why offer a strong employee benefits package?

With the war for talent raging, attracting top talent has become more challenging than ever. Although not the all-in-one solution, a solid employee benefits package is a powerful tool for attracting and retaining talent. But why is this?

Let's explore why benefits are important and the advantages of a great package for both your team and your business.

Talent recruitment

Wellbeing and happiness are now at the forefront of everything we do - including at work! Couple this with a competitive talent market, and we are now at the point where great benefits aren't just desired, but expected.

Employee engagement

Supporting your team with great employee benefits can positively impact their happiness, both at work and outside of it.

It’s not always about the good times. Sometimes it’s how an employer goes about making the tough times a little easier that counts the most. ‍

Here are a couple of examples:

  • Private medical insurance can make dealing with health issues much less painful.
  • Life insurance can reduce the burden of losing a loved one.


Other benefits, on the other hand, are just for fun, like team activities and social budgets. All can help boost mood and morale, sparking a little more joy.

Improve productivity

If making people happy wasn’t enough to sway you on its own, the knock on effects of their happiness might. As you might expect, improving your team’s mood will also have a positive impact on their productivity.

In fact, 97% of HR managers agree that an employee being happier would lead to higher productivity (The Wellbeing Agenda 2018). It makes sense, right? The happier you are, the less things you find to distract yourself with!

Retain talent

It can cost up to £30,000 to lose an employee who earns over 25k a year. £30,000! Now we can see why retention is a massive priority for HR professionals. It takes a lot of time and money to replace people, especially great people.

For millennials, “better benefits” was in the top 3 reasons they changed jobs in 2020 (Linkedin Global Talent Report 2020). To add to that, feeling satisfied with their benefits package was also linked to employees being less likely to move elsewhere.

Business performance

As if you needed any more reasons to offer benefits, it turns out great benefits are good for business!

Great employee benefits improve employee wellbeing. Greater employee wellbeing is proven to improve productivity and business performance.

As we mentioned earlier, it costs around £30,000 to replace an employee earning over 25k a year. This means that losing and replacing employees can leave you significantly out of pocket! So not only can you retain great employees with a good benefits package, but it can save your business a tonne of money, too!

So, not only can you face losing great employees due to poor benefits packages, but it can be a super costly process for your business too!

Read more about why employee benefits are important.

Employee benefits taxation in the UK

Disclaimer: this does not replace financial advice.

What are the considerations?

When designing a benefits package, it’s important to take tax into account. Savings can be found in many places, meaning you may be able to afford more than you think!

With hundreds of different types available in the UK, the tax regulations can be a bit tricky to get your head around! Below, we’ve created a list of our whole range of popular tax savings and how you can take advantage of them.

What employee benefits are tax exempt?

Health & Wellness

Health Screening / Medical Check-up

Making sure your employees are healthy is good for business, not to mention the benefits that regular check-ups can have. Each employee is entitled to one health check-up per year, tax-free.

Counselling

In a bid to tackle the growing mental health crisis, from April 2020, employers can provide tax-free counselling services to employees. From meditation apps to therapy, we work with a diverse range of mental health providers to suit your employees' needs.

Pension Advice

Saving enough to retire comfortably is a source of worry for many, however for many of your employees, there’s still time to make a difference. Whether they need to know how much to save or they want to rebalance their portfolio, you can provide pension advice worth up to £500 tax-free. We have a range of great advisors who can help.

Group Life

Group Life, also known as "Death in Service" insurance, is a life insurance policy that pays out a lump sum to one's next of kin in the event of death. The policy costs and the benefit amount, if paid, are tax-free.

Salary sacrifice

Salary sacrifice, the process of paying for benefits with your gross salary, enables employees to save on a range of products and services, without cost to you.

There are two types of schemes: those that are exempt from Benefit in Kind (BIK) tax and those that are not exempt.

Exempt

Exempt schemes allow employees to save up to 47%, depending on the rate of tax they pay.

These include: Cycle to Work, Workplace Nursery, EV Scheme & Payroll Giving.

Want more examples? Read more: The Ultimate Guide to Salary Sacrifice
Non-exempt

Non-exempt schemes allow employees to save up to 12% depending on the rate of tax they pay. These include: Techscheme, GymFlex & Car Maintenances Scheme.

Trivial benefits

The trivial benefits exemption is arguably the most cost-efficient way to reward your employees.

The rules are fairly straightforward, the benefit is exempt from tax so long as:

  • it costs you £50 or less to provide
  • it isn't cash or a cash voucher (this means monthly flexible allowances are not trivial benefits as they are considered cash)
  • it isn't a reward for their work or performance
  • it isn't in the terms of their contract


There's also no limit to the number of trivial benefits you can provide annually (unless you're a Director).

Working from home allowance

Working from home incurs a cost. From electricity to water, these utilities are business expenses during working hours. However, it's virtually impossible to account for the actual cost so businesses have the option to provide an allowance of £6 per week (£26 per month) to contribute towards costs.

There are no restrictions on spend and no requirement for receipts. The exemption doesn't apply to employees that choose to work from home.

Business expenses (which are also benefits!)

Staff Entertainment

Staff entertaining is tax-free if the events are work-related. This includes drinks, workplace meals and team lunches.

Workplace Canteen

Meals provided in the office are exempt from tax, so long as all employees are offered the meal and it's consumed on the premises. Meals don't need to be prepared in the office and can be ordered in!

Late Night Taxis

For those odd occasions where employees work late, they can get a cab home tax free. Your employees could link their Ben card to their favourite rideshare app for hassle-free expenses. There's a limit to 60 journeys per year.

Benchmark your employee benefits

Use our free employee benchmarking tool to get a better understanding of the market and upgrade your benefits offering.

Get started
Learning & Development

Work-related learning and development (L&D) is an awesome benefit to offer. Upskilling your team helps them work better and gives employees the tools they need to grow.

L&D costs are tax-free and the Ben platform allows you to manage your L&D budget without the admin.

Mobile Phone

Do members of your team have a work mobile phone? You can give your team a mobile phone tax-free - so long as the contract is in the company name.

Home Office Equipment

With more people working from home now than ever, you can give your team all the office equipment they need, without worrying about tax implications.

What are examples of employee benefits programmes?

Okay, so we’ve listed the types of employee benefits, but what are some real life examples of benefits that businesses have introduced?

We’ve done the heavy lifting for you and gathered a list of companies with the coolest employee benefits.

Chattermill

Chattermill reward loyalty with a flexible monthly allowance that increases by £25 for each year the employee stays at the company!

Gymshark

Gymshark get their employees to choose a "perk of the week" through their benefits platform. They offer personalised financial guidance.

Hotjar

Fully remote before it was cool, Hotjar focus on holiday perks for their employees.They offer a holiday budget of €2,000/year, 40 days paid holiday per year & two company retreats!

Oliva

Oliva is driving mental health support in the workplace forward through offering their whole team 24/7 one-to-one mental health support.

Improbable

Improbable offers a flexible monthly benefits solution and custom Ben allowance card for treating their employees with guilt-free spends.

Spotify

Spotify support parenthood through fertility and family planning benefits like 6 months fully paid parental leave, and covering the cost of various fertility treatments.

Akraya

Akraya arrange for their employees’ homes to be professionally cleaned every 2 weeks, helping to restore work-life balance… because who loves scrubbing bathrooms?

Maze

Maze is driving mental health support in the workplace forward through offering their whole team 24/7 one-to-one mental health support.

Propellernet

Propellernet have a ‘dream machine’ filled with each employee’s personal dream. Whenever the company hits a major target, a dream is drawn from the machine and that employee's dream comes true!

Google

Google support their employees’ families by offering the spouse or partner of deceased employees 50% of their salary for up to 10 years after their death

How do you implement an employee benefits programme?

 1. Define your budget

First thing’s first: how much can you spend? Managers often skip this step, eager to get to the fun stuff. But imagine designing your team's dream benefits package, just to find out it’s too expensive to be approved.

Remember, it’s not all about adding costs! Some benefits, like working from home for example, can actually save you and your employees money.

 2. Decide what to offer

Benefits programmes have notoriously low engagement which is why they sometimes get a bad rep. “We offered life insurance but no one signed up!” That's because half your team is under 30 and this isn’t a priority for them!

Every team is different, so the best way to find out is to run a survey. We recommend conducting regular surveys and speaking to your team!

 3. Negotiate with brokers and providers

Once you know what you want, you have 2 options: either work with a benefits platform who can negotiate your package for you, or speak to each provider individually.

Some things to note when going down the DIY route is that negotiating with several providers at once can be time-consuming and generally a bit of a faff. Plus, the best prices are usually reserved for large companies.

At Ben, we pool all of our smaller scale customers so you still get the best rates without having to hire 20,000 new employees!

 4. Roll out your program

So you’ve signed on the dotted line… Now what? It’s time to shout about your shiny new benefits package!

Check out these awesome examples of videos put together by some of our customers to promote the launch of their new benefits.

 5. Manage and sustain admin

Keeping your package up to date is really important for its long term success. What you started with might not be relevant next year.

There's also the admin that comes with employee benefits. If you work with an insurance broker, every time an employee joins or leaves you’ll have to update them. This is where a benefits platform can be really handy - they automate all the admin for you.

Benchmark your employee benefits

Use our free employee benchmarking tool to get a better understanding of the market and upgrade your benefits offering.

Get started

What is the history of employee benefits in the UK?

Employee benefits came about at the turn of the last century as some companies believed they had a duty to care for their employees.

One of the first examples of employee benefits in the UK comes from the well-known chocolate company, Cadbury. In 1895, Cadbury created Bournville (yep, just like the chocolate bar!) – a residential area surrounding their factory in Birmingham.

They believed in supporting a healthy workforce and provided housing with plenty of green space to encourage outdoor activities. Cadbury even set up a scholarship programme for their young workers to support their education.

The creation of the welfare state after the Second World War meant there was less need for employers to provide benefits as a sense of duty. Instead, they became more of an act of goodwill.

Then, in the 1970s and 1980s, employee benefits unfortunately became a loophole for businesses to get around the difficulties of fixed pay.

While they certainly can positively impact business performance, employee benefits have come full circle, being used once more as a force for good by employers looking out for their team.

Considerations for remote teams

Are you finding it tricky to manage an employee benefits programme for your international, remote team?

Offering a world-wide benefits programme is never straightforward. However, it is becoming less complex and more accessible thanks to innovation happening in this space. A universal package can be a great way to make distant employees feel included in your company culture.

Local regulations

Different regions have different legislation when it comes to total compensation and employee benefits. For example:‍

  • In France, it’s a legal requirement for businesses to provide employees with lunch vouchers
  • In the USA, all companies with over 50 employees are required to provide Health Insurance


Even if it’s not required by law, in some cultures there are certain employee benefits that are expected on a local level.

Making sure you’re aware of these regional differences is crucial for your benefits package’s success.

Cost multiplication

The definition of total compensation can go well beyond salary depending on which country you are look at. Bonuses and benefits are often included which could lead to your costs being much higher than you might expect.

The more countries you consider, the more standards you’ll have to meet, and the more complex things get. Unfortunately, this will inevitably multiply your costs.

Don’t let this put you off though, it’s still totally possible to design an affordable international offering in most cases. Just be sure to take this into consideration before you start work on international benefits.

Common benefits may not translate internationally

Some benefits you’re considering offering overseas may not be useful or necessary for people in some countries. Take health insurance, for example. In the US, this is a common benefit and can be very helpful for people living there. However, it’s not as important for residents of countries where free healthcare is available.

FAQs

What are fringe benefits?

Fringe benefits are just another way of saying "employee benefits", though they can also refer to benefits that employers aren't mandated to provide by law (think: private medical insurance or extra vacation days). They are non-salary related compensation.

What are flexible benefits?

Flexible employee benefits are benefits that let your team choose what works best for them. This could mean they can opt-in and opt out of benefits that you offer them, or they’re given a flexible allowance which they can spend on things they like!

What is ‘Total Rewards’?

Total reward is the combination of all the ways a company invests in their team. Total reward includes employee benefits, compensation, and workplace policies.

Why choose an employee benefits platform?

Employee benefits platforms do the heavy-lifting for you when it comes to negotiating with brokers and benefits providers. Benefits platforms are flexible and automate the employee benefits process.

Are employee benefits mandatory in the UK?

Some employee benefits, also known as “statutory benefits” are mandatory. These include health insurance, pension, sick pay, and social security. Other benefits, however, known as “fringe benefits” are not mandatory and are provided at the discretion of the employer. These might include flexible working arrangements, mental health benefits, and private medical insurance.

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